Terms and Conditions
Acceptance of the Terms
By accessing, registering for or using our platform (the "Platform"), you agree to be bound by these terms and conditions ("Terms") in their entirety. If you do not accept all of the Terms contained herein, please discontinue your use of the Platform.
Eligibility Requirements
To register on the Platform, you must:
Minimum Age Requirements
To register on the Platform, you must be at least 18 years old (or such higher minimum age required under applicable laws). If you represent a minor or someone who is unable to enter into binding contracts, you are not eligible for registration and should not use our services.
Geographic Restrictions
The Platform may only be accessed from jurisdictions where it is permitted by law. We reserve the right to restrict access to the Platform in accordance with applicable laws, regulations and industry standards. You acknowledge that we will take reasonable steps to verify your location and ensure compliance with all relevant requirements.
Account Registration Rules
To register an account on the Platform:
One-Account-Per-User Policies
You are only permitted to register one account per person. If you attempt to create multiple accounts, we reserve the right to close all of them without notice and withhold any winnings or bonuses that were generated in conjunction with such activities. We may use various methods to prevent multi-accounting, including but not limited to IP address tracking, login pattern analysis and credit checks.
Identity Verification and KYC
We may request documentation to verify your identity (e.g., a valid passport, ID card) for security and regulatory purposes. Failure to provide required identification documents or comply with applicable laws regarding know-your-customer ("KYC") procedures may result in the suspension or closure of your account.
Account Accuracy Obligations
You must ensure that all information provided during registration is accurate, complete and up-to-date at all times. If you fail to update your details when necessary (e.g., address changes), we reserve the right to close your account without notice.
Account Security Responsibilities
Login Credentials and Password Protection
To secure your account:
Restricted Behaviour and Prohibited Activities
The following are considered restricted behaviours and prohibited activities on our platform:
Multi-Accounting and Fraud Prevention
We reserve the right to take all reasonable steps, including but not limited to monitoring IP addresses, login patterns and financial activity, to prevent multi-accounting. If we suspect that you have created multiple accounts, we may close them without notice.
Bonus and Promotion Rules
Wagering and Gameplay Conditions
You agree that all gaming activity on the Platform is governed by these Terms, including but not limited to:
Bonus Abuse Prevention
We reserve the right to withhold bonuses (including free bets) and void winnings if we suspect that you are attempting to exploit them through abusive behaviour, e.g., consistently placing low-value bets on events with high probabilities of winning in order to obtain bonus funds quickly. Bonus terms may include conditions around minimum odds, types of games played or restrictions related to specific promotions.
Deposits and Withdrawals
We strive for efficient processing times for deposit and withdrawal transactions; however, this service is not guaranteed. If we encounter difficulties processing your deposits or withdrawals (e.g., payment method rejections), you agree that such delays may void any obligations by us to facilitate these services in a timely manner.
Verification Before Withdrawals
If there are concerns regarding the authenticity of documents submitted for verification purposes (e.g., ID checks) before withdrawal, we reserve the right to request additional information or temporarily freeze funds pending investigation and resolution. Upon successful completion of our requirements, you will have access to your approved winnings.
Processing and Review Procedures
Please allow up to 24-48 hours for processing times on account-related issues including:
In rare cases, resolution may take longer. We appreciate your understanding as we strive to resolve matters efficiently while maintaining security standards.
Responsible Gambling Expectations
The Platform is designed for entertainment purposes only and should not be used with money you can't afford to lose. Please remember:
Self-Exclusion and Account Restrictions
If you feel that gaming is interfering with other areas of your life or causing harm, please do not hesitate to contact us about self-exclusion. We will:
Game Fairness and RNG Systems
All games offered on the Platform are designed using certified random number generation ("RNG") systems to ensure fairness. In addition, game outcomes for certain titles might be audited periodically by reputable third-party organizations (in accordance with regulatory requirements).
However, we cannot guarantee that:
Technical Interruptions or Voided Gameplay
We will attempt to resolve any technical difficulties quickly; however, sometimes these may result in temporary unavailability. If a game or service becomes temporarily unavailable due to circumstances beyond control (e.g., server crashes), all bets placed during the period of availability prior to said interruption shall be honoured as if they had been successfully processed.
Suspension or Closure of Accounts
If we become aware that your account is being used:
Intellectual Property and Platform Ownership
The content of our website, mobile app and services (including software code) belongs exclusively to EuroMillions. Any use, reproduction, modification, distribution or other form of exploitation for commercial purposes is strictly prohibited unless explicitly authorized by us in writing.
Limitation of Liability
In no event shall we be liable to you or any third party arising from the consequences of your non-compliance with these Terms and Conditions; however, our liability will not exceed what it would have been if all conditions had complied fully.
